Comments on: Royal Mail wins court battle after losing £300 parcel… because address was wrong by one letter

By: Anonymous

Anonymous — Thu, 09 May 2013 20:12:57 +0000

The royal mail ‘lost’ ALL of my re-directed post for THREE MONTHS and then had the cheek to claim is was delivered – which it was in one lot THREE MONTHS late.

More recently, they tried to deliver and subsequently lost a parcel. It was my 2 year olds birthday present. After a week of calling and emailing I have nowhere. The service sucks. I feel sorry for anyone trying to conduct business using the royal snail.

By: Graham Wright

Graham Wright — Mon, 04 Feb 2013 16:59:28 +0000

I am Graham Wright.

If you read the report properly, you would not have made such an irresponsible comment.

The address was that I had used in innocence for ten years covering around 50 deliveries. None had been lost. The post code is not used for delivery at the street level. The rest of the address was correct.

Royal Mail insisted it had been delivered correctly. It was not and they did not contest this.

The return address was included. (Why do you think it was not?)

By: Mr

Mr — Sun, 03 Feb 2013 19:18:25 +0000

This makes me sick. Royal Mail know they have messed up this and I will not stand for this (: I am going to make sure that WATCHDOG UK know about this scandal and will be forwarding all information onto them immediately.

By: Mary Iallo

Mary Iallo — Fri, 18 Jan 2013 19:26:33 +0000

If you’d bothered to look at the receipt pictured above you would have noticed that the address information consists of:-

Building Name or Number Postcode
23 SK1 2HK

A couple of points: There is no UK postcode ‘SK1 2HK’, so assuming that the Stockport delivery office delivered it to an address in SK1 2HX, which is an industrial estate, it would have been delivered to Unit 23(currently occupied by Reddish Electroplating). Did Mr Wright address his package to the company, an individual within the company, or just to ’23 SK1 2HK’?

By: Anonymous

Anonymous — Fri, 18 Jan 2013 10:55:03 +0000

a complete out rage!!
Where was the common sense to read the door number/street/town

By: James

James — Thu, 17 Jan 2013 19:03:29 +0000

the amount of mail that is ‘killed off’ because morons like this who can’t be bothered to put the right address is amazing. Also while on the subject, why didn’t he put a return address? Postman and Royal Mail employees have to sort 70 millions items a day between them, to 32 million addresses. if you don’t put the full address, how is royal liable? the author of this article is trying to portray Royal Mail as a petty and incompetent service. Royal Mail has to win cases like this whatever the cost because if he wins, it sets a president in legal terms that millions of people who don’t put the right address can claim compensation. Anyone consider he was trying it on, now his winging because of sour grapes? One more point for the brilliant author of this article.