Staff at a Chinese restaurant accidentally emailed a customer calling him a “cheeky f***er” after he asked for a discount for a party of 12
A Chinese restaurant has apologised after staff accidentally sent an email calling him a “cheeky f***er” when he asked for a discount.
Stunned Richard Moore, 28, emailed the noodle bar asking if he could get a special deal for a party of 12.
Staff at Twin Dynasty in Gravesend, Kent, – which promises “fresh and affordable food” – replied saying no offers were available.
But Richard was shocked to receive another email which appeared to be accidentally sent to him instead of another recipient.
The email read: “What do you think of this cheeky f***er?”.
Mr Moore said his party of a dozen friends and relatives were likely to shell out as much as #400 had they booked a table at the restaurant.
But they decided to eat elsewhere with Mr Moore promising never to go to the diner.
Mr Moore, of Gravesend, said: “Me and my fiance are getting married in about three weeks and we wanted to have a meal with friends and family beforehand.
“We enquired for a table for 12 so there would have been quite a lot of money, we think as much as £400.
“I asked if there was any offers or group discounts but they replied to say there wasn’t.
“Our plan was to go anyway but then I received this other email.
“I was completely shocked, I’ve told friends who have said they are disgusted by it all. I certainly won’t be eating there.
“I put a review on Facebook to tell people what happened and waited a couple of days for an apology.”
Staff apologised to Mr Moore for the error and described it as a “genuine mistake sent to the wrong recipient”.
Restaurant director Nick Byram,47, apologised for the unprofessional use of bad language.
He said: “As I explained to Mr Moore the email he received was a genuine mistake sent to the wrong recipient on a completely different matter and topic.”